Shipping policy

Effective Date: 2026-02-18

1. Introduction

At BAHP Waypoint, DBA Roam Ready Roadgear, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on roamreadyroadgear.com.

  • Service name Standard Shipping
  • Price Free
  • Delivery time 3 to 9 business days total
  • Destination Lower 48 United States
  • Coverage All products unless a product page says otherwise

2. Shipping Destinations

Lower 48 United States

  • We currently ship only to addresses within the lower 48 United States (we do not ship to Alaska, Hawaii, or U.S. territories).
  • We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

  • Standard Shipping: Free on all eligible orders shipped within the lower 48 United States.
  • Dealer & B2B Shipments: Standard shipping rates and 'Free Shipping' promotions apply only to retail consumer orders. All shipments made under the Roam Ready Dealer Solutions program are subject to freight and handling charges as outlined in the Master Upfit Partnership Agreement. Dealer is responsible for all shipping costs, and a signature is required upon delivery following a full inspection of the cargo.

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Total delivery time is 3 to 9 business days from the time you place your order. This total includes our handling time and the carrier's transit time. Business days are Monday through Friday excluding holidays.

If an item needs extra time, the product page will show a note. That note will override the general timing above.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage. Contact us if there is an issue.

6. Order Tracking

After your order ships you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages

If your delivery exceeds the 3 to 9 business day window, email us at support@roamreadyroadgear.com or call (682) 432-9195.

Marked delivered but not received

  • Confirm your shipping address
  • Check with neighbors or building management
  • Contact us so we can assist with a trace

Damaged packages

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging with all accessories. Certain items may not be returnable. See our full Return Policy for details.

  • Return shipping Customers are responsible for return shipping costs and labels for change-of-mind returns (e.g., ordered wrong item, doesn’t fit, no longer needed). Customers are not responsible for return shipping costs if the item is defective, damaged on arrival (reported within 48 hours), or the incorrect item.
  • Refund timing Refunds are processed within 14 days after we receive the return to the original payment method used at checkout. 

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

12. Changes to This Policy

We may update this Shipping Policy. Changes take effect when posted on this page.

Thank you for shopping with BAHP Waypoint, DBA Roam Ready Roadgear.